Fulcrum Ops gives B2B SaaS companies the operational intelligence of a seasoned CS leader. Deterministic math. Operator-grade deliverables. At a fraction of the cost of a single hire.
Gainsight, ChurnZero, Totango. They're powerful. They also require a customer success team to operate. If you're a $1M ARR SaaS with a founder-CEO wearing every hat, you don't need another dashboard. You need someone to tell you what's wrong and what to do about it.
| Account | Risk Signal | ARR Exposure | Status |
|---|---|---|---|
| Acme Corp | Usage dropped 62% over 30 days | $24,000 | HIGH RISK |
| Beacon Labs | Champion left org, no new contact | $18,000 | WATCH |
| Dataform Inc | Support tickets up 4x, renewal in 45d | $36,000 | HIGH RISK |
Connect your revenue data. Fulcrum Ops does the rest, computing every number deterministically, then layering on narrative synthesis you can paste into a board deck.
Native integrations with Stripe, HubSpot, Salesforce, ChartMogul. Or upload a CSV. Under 30 minutes to get started.
GRR, NRR, churn cohorts, risk scoring, revenue concentration. Every number computed by code with a full audit trail. Not by an LLM.
Weekly pulse, at-risk hit list, board-ready retention summary, quarterly strategic review. The outputs a $200K hire would produce.
Most "AI analytics" tools let language models generate numbers. That's how you get confidently wrong metrics in a board deck. Fulcrum Ops draws a hard line.
Retention is the highest-leverage function in early-stage SaaS, and the most neglected. Fulcrum Ops changes that, starting with the math that matters.